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That explanation isn't enough for me.
We'll take our fault seriously.
Let's argue with facts, not feelings.
Could I have your response in writing?
We'll also seek compensation for our losses.
Let's call it settled with this.
I'm hoping for a peaceful resolution.
We'll do everything within our power.
Depending on your response, we'll have to reconsider.
I'm asking for a satisfactory explanation.
Let's get to the root of the problem.
I'll take this as an important lesson.