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Let me take this back and consult with management.
Could you show some sincerity here?
I'll see this through to the end responsibly.
Let's get to the root of the problem.
We seem to be talking past each other.
Depending on your response, we'll have to reconsider.
I'd like you to consider our circumstances too.
I'm hoping for a peaceful resolution.
Could you prepare an alternative?
We'll also seek compensation for our losses.
I acknowledge there was a mistake on our part.
Let's argue with facts, not feelings.