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Calls during lunch are forwarded.
The conference call starts at ten.
Could you cover the phones for me?
We have a conference call with the overseas branch.
I updated the extension list.
Always confirm the caller's name.
I left a phone memo on your desk.
I'll repeat the callback number.
Hang up after the other person does.
Summarize the main points before ending the call.
When answering, first state the company name.
Start by saying you have taken over the call.