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I left a phone memo on your desk.
Could you cover the phones for me?
Hang up after the other person does.
Calls during lunch are forwarded.
When answering, first state the company name.
Please don't use the company phone for personal calls.
Could you transfer this call for me?
The conference call starts at ten.
We received a call of praise from a customer.
We have a conference call with the overseas branch.
Stay calm when handling complaint calls.
Always confirm the caller's name.