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When answering, first state the company name.
I left a phone memo on your desk.
Could you transfer this call for me?
I updated the extension list.
We received a call of praise from a customer.
Could you cover the phones for me?
Stay calm when handling complaint calls.
Calls during lunch are forwarded.
We will explain your contract over the phone.
Please don't use the company phone for personal calls.
We will verify your identity over the phone.
The conference call starts at ten.